![]() Even documents in the same directory are not affected and work well. Usually after I open it via an alternative method and save it from there it will open on the Surface Pro - usually, and not always. If I choose recover it either hangs or opens a page full of gibrish. Sometimes I get a notice that the last time I opened it it caused a serious error. I have changed file names, locations, everything I can think of and it just hangs without an error message. ![]() But when I try to open it with 2013/Win8.1 it just hangs. It can be immediately opened by my other methods without a problem so it is getting synced. The problem arises when I try to open the file. The same file opens and edits fine everywhere except on the Surface Pro Office 2013. My Win 7 Office 10, Google Docs, or with my iPad, or iPhone. when I open them with the Surface Pro, but not when I open them with Web Word, ![]() Files where this problem arises eventually have the same troubles on my hard drive, dropbox, box, etc. It turns out that it's not just OneDrive related. So, clearly it's a problem of Word using OneDrive. ![]() Today I discovered that on my Surface Pro, I can use explorer to move a file from OneDrive to my hard drive and it works fine there - no changes whatsoever - just a move. Just as before, I can open the files on my Windows 7 machine running MS Office 10. Response for intractable problems - rebuild your machine from the metal up. I spent several days going round and round with various MS customer support groups - office, Win 8.1. It got progressively worse until it wasn't working with most word files. ![]() It would hang and eventually give an error message. However, a couple of months ago I ran into a problem where Word would suddenly stop working on a word file - usually with an error message while saving the latest version. ![]()
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December 2022
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